CASE-002084

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-22714workflow paused, state held

Side-by-side comparison

Incoming TPA-59778 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-59778incoming	#1MBR-027977Mark Payne 0.833 rec. Best evidence: NameDate of birth
Name	Mark Payne	Mark X Payne
Date of birth	1972-10-19	1972-10-19
Member ID	—	UHC-72889-66
SSN	— •••-••--	•••-••-3752
Phone	— null	3207571258
Email	— N/A	mark.payne7@gmail.com
Address	— N/A	3285 Desert Sky Blvd
City / state / ZIP	— -, N/A	Plano, TX, 75087
Group	—	GRP-7810
Plan	—	CHOICE-PLUS-PPO
Sources, records	TPA1 record	TPA ×1CLM ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027977Mark Payne0.83

Matched against TPA-59777, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-59777Mark Payne1972-10-19Rule 0.97
CLMCLM-422265Mark Payne1972-10-19Rule 0.97
ENRENR-129189Mark Payne1972-10-19Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39dfc7d90989
Escalated TPA-59778, top score 0.83, candidates MBR-027977

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Mark PayneMBR-027977, score 0.83, 3 recordsLinkConfirm as a distinct identityTPA-59778 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-22714
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-018258
Opened: 2026-10-19 19:54:36
Top score: 0.83