CASE-002098

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-9483workflow paused, state held

Side-by-side comparison

Incoming CLM-423671 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-423671incoming	#1MBR-045462Donna Owens 0.831 rec. Best evidence: NameDate of birth
Name	Donna Owens	Donna Owens
Date of birth	1956-08-12	1956-08-12
Member ID	UHC-44246-61	—
SSN	— •••-••-N/A	—
Phone	— N/A	2574381946
Email	— null	—
Address	7269 Pine Dr 7269 PINE DRIVE	—
City / state / ZIP	Scottsdale, AZ, 85254 Scottsdale, AZ, 85254-8764	—
Group	—	—
Plan	— -	—
Sources, records	CLM1 record	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045462Donna Owens0.83

Matched against TPA-60424, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-60424Donna Owens1956-08-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55de072b3a89
Escalated CLM-423671, top score 0.83, candidates MBR-045462

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Donna OwensMBR-045462, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-423671 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-9483
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-008484
Opened: 2026-10-22 12:43:43
Top score: 0.83