Steward queue/CASE-002106
Steward case

CASE-002106

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-63860workflow paused, state held

Side-by-side comparison

Incoming TPA-59790 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59790incoming
#1MBR-007378Heather Watson
0.823 rec.
Best evidence: NameSSN (last four)Email
NameHeather Waston
Waston, Heather
Heather N Watson
Date of birth1998-02-191999-02-19
Member ID—
N/A
UHC-13281-28
SSN•••-••-6891•••-••-6891
Phone—
null
5823689226
Emailheather.watson5@yahoo.comheather.watson5@yahoo.com
Address310 Main St310 Main St
City / state / ZIPPlano, TX
PLANO, TX , N/A
Plano, TX, 75045
GroupGRP-6962GRP-6962
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordTPA ×1ENR ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007378Heather Watson0.82
Matched against ENR-129216, 5 fields compared, weighted score 0.818
FieldSimilarityWeightShareNote
Name0.97325%
Date of birth0.50325%one_digit
SSN (last four)1.002.521%
Email1.001.513%
Address0.70217%street_match
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398668e1af9b
    Escalated TPA-59790, top score 0.82, candidates MBR-007378

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-63860
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037538
Opened
2026-10-19 19:54:36
Top score
0.82