Steward queue/CASE-002130
Steward case

CASE-002130

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90437workflow paused, state held

Side-by-side comparison

Incoming CLM-405504 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405504incoming
#1MBR-010099Michael Pena
0.831 rec.
Best evidence: NameDate of birth
NameMichael PenaMichael Pena
Date of birth1950-04-25
25-04-1950
1950-04-25
Member ID—UHC-91542-65
SSN—
•••-••-NULL
—
Phone8226938707—
Email—
null
—
Address4773 Ocean Ave—
City / state / ZIPGilbert, AZ, 85285—
GroupGRP-6847GRP-6847
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010099Michael Pena0.83
Matched against ENR-107251, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-107251Michael Pena1950-04-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3984e4f1c7e3
    Escalated CLM-405504, top score 0.83, candidates MBR-010099

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90437
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044802
Opened
2026-10-19 19:54:36
Top score
0.83