Steward queue/CASE-002144
Steward case

CASE-002144

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-9774workflow paused, state held

Side-by-side comparison

Incoming CLM-401472 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401472incoming
#1MBR-045712Willie Chen
0.831 rec.
Best evidence: NameDate of birth
NameWillie ChenWillie Chen
Date of birth1948-01-051948-01-05
Member ID—
NULL
UHC-53221-26
SSN—
•••-••-UNKNOWN
•••-••-5764
Phone—
N/A
2966266483
Email—
null
willie.chen47@aol.com
Address—4617 Park Pl
City / state / ZIP—
-
Scottsdale, AZ, 85287
GroupGRP-3412GRP-3412
Plan—
N/A
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045712Willie Chen0.83
Matched against ENR-101914, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-101914Willie Chen1948-01-05Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55328f308ad6
    Escalated CLM-401472, top score 0.83, candidates MBR-045712

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-9774
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008715
Opened
2026-10-22 12:43:43
Top score
0.83