Steward queue/CASE-002147
Steward case

CASE-002147

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-9818workflow paused, state held

Side-by-side comparison

Incoming CLM-420390 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-420390incoming
#1MBR-035441Laura Smith
0.792 rec.
Best evidence: NameDate of birthPhone
NameLaura SmithLaura Smith
Date of birth2008-02-112008-02-11
Member ID—UHC-97695-33
SSN—•••-••-3464
Phone3367712501
+1 336 771 2501
3367712501
Email—laura.smith93@outlook.com
Address3423 Park Pl123 Ridge Rd # 642
City / state / ZIPLas Vegas, NV, 89135
Las Vegas, NV, 89135-7753
Eden Prairie, MN, 55365
Group—GRP-0130
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035441Laura Smith0.79
Matched against ENR-126817, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bd1f0fc84b
    Escalated CLM-420390, top score 0.79, candidates MBR-035441

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-9818
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008752
Opened
2026-10-19 19:54:36
Top score
0.79