Steward queue/CASE-002156
Steward case

CASE-002156

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-84077workflow paused, state held

Side-by-side comparison

Incoming CLM-426848 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426848incoming
#1MBR-008865Hannah Martin
0.831 rec.
Best evidence: NameAddress
NameHannah MartinHannah Martin
Date of birth—
1695-05-19
1965-05-19
Member IDUHC-93034-52—
SSN——
Phone—
-
—
Email——
Address483 Central Ave483 Central Ave
City / state / ZIPPlano, TX, 75019Plano, TX, 75019
GroupGRP-2981—
PlanMEDICARE-ADV-B—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008865Hannah Martin0.83
Matched against TPA-61863, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • TPATPA-61863Hannah Martin1965-05-19Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3987f51b04cb
    Escalated CLM-426848, top score 0.83, candidates MBR-008865

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-84077
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043325
Opened
2026-10-19 19:54:36
Top score
0.83