Steward queue/CASE-002170
Steward case

CASE-002170

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-10089workflow paused, state held

Side-by-side comparison

Incoming CLM-421754 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421754incoming
#1MBR-032292Linda Johnson
0.754 rec.
Best evidence: Name
NameLinda JohnsonLinda T Johnson
Date of birth1993-09-18
19930918
1994-09-18
Member ID—UHC-84718-34
SSN•••-••-8113—
Phone—
null
8787245719
Email—
NULL
linda.johnson@yahoo.com
Address—
NULL
3980 Baseline Rd
City / state / ZIP—
, -, UNKNOWN
Columbus, OH
GroupGRP-6065GRP-6065
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×2TPA ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032292Linda Johnson0.75
Matched against CLM-421753, 2 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392572bd261a
    Escalated CLM-421754, top score 0.75, candidates MBR-032292

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-10089
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008967
Opened
2026-10-19 19:54:36
Top score
0.75