Steward queue/CASE-002171
Steward case

CASE-002171

Confidence 0.83 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-10091workflow paused, state held

Side-by-side comparison

Incoming TPA-55663 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55663incoming
#1MBR-039422Judy Ortega
0.832 rec.
Best evidence: NamePhoneEmail
NameJudy Ortega
Ortega, Judy
Judy Ortega
Date of birth1963-10-091964-10-09
Member ID—
null
UHC-01762-01
SSN—
•••-••-UNKNOWN
•••-••-7921
Phone93134308299313430829
Emailjudy.ortega91@outlook.comjudy.ortega91@outlook.com
Address—
N/A
75 Union St
City / state / ZIP—
UNKNOWN, UNKNOWN, UNKNOWN
Denver, CO, 80241
Group—
-
GRP-3426
Plan—
UNKNOWN
NAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039422Judy Ortega0.83
Matched against ENR-116926, 4 fields compared, weighted score 0.833
FieldSimilarityWeightShareNote
Name1.00333%
Date of birth0.50333%one_digit
Phone1.001.517%
Email1.001.517%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ca40cd2789
    Escalated TPA-55663, top score 0.83, candidates MBR-039422

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-10091
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008968
Opened
2026-10-19 19:54:36
Top score
0.83