Steward queue/CASE-002180
Steward case

CASE-002180

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-39063workflow paused, state held

Side-by-side comparison

Incoming TPA-56680 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-56680incoming
#1MBR-042452Denise Gibson
0.831 rec.
Best evidence: NameDate of birth
NameDenise GibsonDenise B Gibson
Date of birth1998-02-241998-02-24
Member ID—
N/A
UHC-37659-19
SSN—•••-••-8362
Phone—
UNKNOWN
3426753232
Email—denise.gibson32@aol.com
Address—2799 Market St
City / state / ZIP—
N/A
Charlotte, NC, 28229
Group—
NULL
GRP-3633
Plan—
-
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042452Denise Gibson0.83
Matched against ENR-119990, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-119990Denise Gibson1998-02-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:556123c2abc8
    Escalated TPA-56680, top score 0.83, candidates MBR-042452

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-39063
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027549
Opened
2026-10-22 12:43:43
Top score
0.83