Steward queue/CASE-002186
Steward case

CASE-002186

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-10289workflow paused, state held

Side-by-side comparison

Incoming CLM-416651 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416651incoming
#1MBR-035795Emily Diaz
0.831 rec.
Best evidence: NameDate of birth
NameEmily DiazEmily I Diaz
Date of birth1962-04-241962-04-24
Member IDUHC-27713-43—
SSN•••-••-9444—
Phone—
null
7184874460
Email——
Address—
NULL
9476 Forest Ave
City / state / ZIP—
null, -, N/A
Tucson, AZ, 85779
Group—
UNKNOWN
—
PlanCHOICE-PLUS-PPO—
Sources, recordsCLM1 recordPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035795Emily Diaz0.83
Matched against PRV-24933, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-24933Emily Diaz1962-04-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5510ba1dd3d7
    Escalated CLM-416651, top score 0.83, candidates MBR-035795

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-10289
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-009125
Opened
2026-10-22 12:43:43
Top score
0.83