Steward queue/CASE-002189
Steward case

CASE-002189

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-69077workflow paused, state held

Side-by-side comparison

Incoming CLM-418124 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418124incoming
#1MBR-009145Donald Sullivan
0.834 rec.
Best evidence: NameAddress
NameDonald SullivanDonald Sullivan
Date of birth—
1972-20-12
1972-02-12
Member ID—
null
UHC-55880-26
SSN—
•••-••-UNKNOWN
•••-••-6040
Phone—8174248036
Email—donald.sullivan19@outlook.com
Address9412 Main St
9412 Main Street
9412 Main St
City / state / ZIPFresno, CA, 93709Fresno, CA, 93709
GroupGRP-6802GRP-6802
Plan—OPTIONS-PPO
Sources, recordsCLM1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009145Donald Sullivan0.83
Matched against CLM-418121, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3998e7a92972
    Escalated CLM-418124, top score 0.83, candidates MBR-009145

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-69077
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039241
Opened
2026-10-19 19:54:36
Top score
0.83