Steward queue/CASE-002199
Steward case

CASE-002199

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-45521workflow paused, state held

Side-by-side comparison

Incoming CLM-418552 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418552incoming
#1MBR-024352Luis Adams
0.832 rec.
Best evidence: NameDate of birth
NameLuis U AdamsLuis U Adams
Date of birth1983-06-10
06/10/83
1983-06-10
Member ID—
-
—
SSN•••-••-0532—
Phone—
-
7242337381
Email——
Address—
-
6541 Palm Dr
City / state / ZIP—
UNKNOWN, -, -
Phoenix, AZ, 85078
GroupGRP-2651—
PlanOPTIONS-PPONAVIGATE-HMO
Sources, recordsCLM1 recordTPA ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024352Luis Adams0.83
Matched against TPA-58188, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396461206cc3
    Escalated CLM-418552, top score 0.83, candidates MBR-024352

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-45521
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030541
Opened
2026-10-19 19:54:36
Top score
0.83