Steward queue/CASE-002208
Steward case

CASE-002208

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-32962workflow paused, state held

Side-by-side comparison

Incoming CLM-410919 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410919incoming
#1MBR-009225Ashley Espinoza
0.842 rec.
Best evidence: NamePhoneAddress
NameAshleey F EspinozaAshley F Espinoza
Date of birth1996-03-071995-03-07
Member ID—
null
UHC-29663-82
SSN—•••-••-4538
Phone5978885504
597-888-5504
5978885504
Email—ashley.espinoza@gmail.com
Address4517 Ocean Ave
4517 Ocean Avenue
4517 Ocean Ave
City / state / ZIPGlendale, AZ, 85308
GLENDALE, AZ, 85308-6728
Glendale, AZ, 85308
GroupGRP-4178GRP-4178
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009225Ashley Espinoza0.84
Matched against ENR-114312, 4 fields compared, weighted score 0.838
FieldSimilarityWeightShareNote
Name0.99332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ee87d17b4f
    Escalated CLM-410919, top score 0.84, candidates MBR-009225

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-32962
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024407
Opened
2026-10-19 19:54:36
Top score
0.84