Steward queue/CASE-002209
Steward case

CASE-002209

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-10419workflow paused, state held

Side-by-side comparison

Incoming CLM-406620 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406620incoming
#1MBR-010854Brenda Porter
0.834 rec.
Best evidence: NamePhone
#2MBR-021518Brandon Porter
0.614 rec.
Best evidence: Name
NameBrenda T PorterBrenda T PorterBrandon E Porter
Date of birth—
0310-02-03
2003-10-031947-04-22
Member ID—
-
UHC-42540-74UHC-21240-90
SSN—•••-••-6785•••-••-8000
Phone4488079590
448-807-9590
44880795907575976324
Email—brenda.porter@outlook.combrandon.porter@icloud.com
Address—
-
9264 Oak St7764 Pine Dr
City / state / ZIP—
NULL, N/A
Tempe, AZ, 85221Miami, FL, 33165
Group—GRP-1169GRP-9831
Plan—CORE-HMOMEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×1ENR ×2CLM ×14 recordsCLM ×2ENR ×1TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010854Brenda Porter0.83
Matched against ENR-108662, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity
▶#2MBR-021518Brandon Porter0.61
Matched against CLM-401597, 2 fields compared, weighted score 0.612
FieldSimilarityWeightShareNote
Name0.92367%
Phone0.001.533%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3921cbb4c2cd
    Escalated CLM-406620, top score 0.83, candidates MBR-010854, MBR-021518

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-10419
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-009237
Opened
2026-10-19 19:54:36
Top score
0.83