Steward queue/CASE-002215
Steward case

CASE-002215

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-86870workflow paused, state held

Side-by-side comparison

Incoming TPA-54307 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54307incoming
#1MBR-021244Santiago Garza
0.833 rec.
Best evidence: NameDate of birth
NameSantiago Garza
Garza, Santiago
Santiago Garza
Date of birth1994-07-26
07/26/1994
1994-07-26
Member ID—UHC-94718-70
SSN—•••-••-1506
Phone—3157505502
Email—santiago.garza@hotmail.com
Address—4439 Highland Ave Apt 19
City / state / ZIP—
- , NULL
Atlanta, GA, 30315
Group—GRP-6499
Plan—
N/A
NAVIGATE-HMO
Sources, recordsTPA1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021244Santiago Garza0.83
Matched against ENR-113006, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.95350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396f0b6d18e1
    Escalated TPA-54307, top score 0.83, candidates MBR-021244

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-86870
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043975
Opened
2026-10-19 19:54:36
Top score
0.83