Steward queue/CASE-002226
Steward case

CASE-002226

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-64132workflow paused, state held

Side-by-side comparison

Incoming CLM-422126 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422126incoming
#1MBR-027668Donald Patel
0.832 rec.
Best evidence: NameDate of birth
NameDonald R Patel
donald R. patel
Donald R Patel
Date of birth1989-03-281989-03-28
Member ID—
-
UHC-14764-41
SSN—•••-••-9843
Phone—
UNKNOWN
7724414294
Email—donald.patel@proton.me
Address—
-
958 Cedar Ln
City / state / ZIP—
NULL, null, NULL
Denver, CO
GroupGRP-9596GRP-9596
Plan—
-
OPTIONS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027668Donald Patel0.83
Matched against ENR-128988, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ae6b3f4070
    Escalated CLM-422126, top score 0.83, candidates MBR-027668

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-64132
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037640
Opened
2026-10-22 12:43:43
Top score
0.83