Steward queue/CASE-002227
Steward case

CASE-002227

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-33885workflow paused, state held

Side-by-side comparison

Incoming CLM-425815 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425815incoming
#1MBR-031015Thomas Jordan
0.832 rec.
Best evidence: NameDate of birth
NameThomas JordanThomas S Jordan
Date of birth2002-11-262002-11-26
Member ID—UHC-61772-32
SSN—
•••-••-UNKNOWN
•••-••-3866
Phone—
UNKNOWN
7104981349
Email—
UNKNOWN
thomas.jordan@yahoo.com
Address—
UNKNOWN
2492 Hillcrest Rd
City / state / ZIP—
NULL, NULL
Scottsdale, AZ, 85224
Group—
NULL
GRP-9570
PlanOPTIONS-PPO—
Sources, recordsCLM1 recordCLM ×1TPA ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031015Thomas Jordan0.83
Matched against CLM-425816, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55a268962f03
    Escalated CLM-425815, top score 0.83, candidates MBR-031015

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-33885
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024928
Opened
2026-10-22 12:43:43
Top score
0.83