Steward queue/CASE-002257
Steward case

CASE-002257

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78259workflow paused, state held

Side-by-side comparison

Incoming CLM-400432 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400432incoming
#1MBR-016939Bradley Carroll
0.835 rec.
Best evidence: NameDate of birth
NameBradley CaarrollBradley U Carroll
Date of birth2004-12-022004-12-02
Member ID—UHC-60033-71
SSN—
•••-••-UNKNOWN
•••-••-5819
Phone—
-
6947620897
Email—
NULL
bradley.carroll67@aol.com
Address—1790 Highland Ave
City / state / ZIP—
null, N/A, N/A
Columbus, OH, 43233
Group—
-
GRP-0258
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×3ENR ×1TPA ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016939Bradley Carroll0.83
Matched against CLM-400430, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39842daf51ca
    Escalated CLM-400432, top score 0.83, candidates MBR-016939

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78259
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041866
Opened
2026-10-19 19:54:36
Top score
0.83