Steward queue/CASE-002263
Steward case

CASE-002263

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-10951workflow paused, state held

Side-by-side comparison

Incoming CLM-412469 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412469incoming
#1MBR-024705Matthew Arnold
0.833 rec.
Best evidence: NameDate of birth
NameMatt ArnoldMatthew C Arnold
Date of birth1944-08-071944-08-07
Member ID—
UNKNOWN
UHC-10919-83
SSN—•••-••-5915
Phone—7106837939
Email—matthew.arnold@yahoo.com
Address—
NULL
2877 Apache Blvd # 554
City / state / ZIP—
N/A
Austin, TX, 78783
GroupGRP-2195GRP-2195
Plan—
UNKNOWN
SELECT-EPO
Sources, recordsCLM1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024705Matthew Arnold0.83
Matched against CLM-412470, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3912ca3339f4
    Escalated CLM-412469, top score 0.83, candidates MBR-024705

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-10951
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-009677
Opened
2026-10-19 19:54:36
Top score
0.83