Steward queue/CASE-002272
Steward case

CASE-002272

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-83228workflow paused, state held

Side-by-side comparison

Incoming TPA-53021 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53021incoming
#1MBR-020828Keith Dixon
0.831 rec.
Best evidence: NameDate of birth
NameKeith DixonKeith Dixon
Date of birth2004-09-022004-09-02
Member ID—
-
UHC-86166-19
SSN—
•••-••-UNKNOWN
•••-••-3408
Phone7757626439—
Emailkeith.dixon@outlook.com—
Address9147 Hillcrest Rd
9147 Hillcrest Road
—
City / state / ZIPFresno, CA, 93754—
GroupGRP-9351GRP-9351
PlanSELECT-EPO—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020828Keith Dixon0.83
Matched against CLM-406883, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-406883Keith Dixon2004-09-02Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55f3ade61a4c
    Escalated TPA-53021, top score 0.83, candidates MBR-020828

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-83228
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043123
Opened
2026-10-22 12:43:43
Top score
0.83