Steward case

CASE-002282

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-83315workflow paused, state held

Side-by-side comparison

Incoming CLM-425392 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-425392incoming	#1MBR-037479Isabella Reed 0.753 rec. Best evidence: NameDate of birth
Name	Isabella Reed	Isabella Reed
Date of birth	1960-09-07 9/7/1960	1960-09-07
Member ID	— N/A	UHC-03809-38
SSN	— •••-••--	•••-••-6248
Phone	— null	6899032360
Email	— N/A	isabella.reed38@yahoo.com
Address	4548 Mesa Dr	7712 Jefferson Ave
City / state / ZIP	Tucson, AZ, 85786	Tempe, AZ, 85212
Group	— null	GRP-9297
Plan	MEDICARE-ADV-B	MEDICARE-ADV-B
Sources, records	CLM1 record	TPA ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037479Isabella Reed0.75

Matched against TPA-61210, 3 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	1.00	3	38%	exact
Address	0.00	2	25%	different

Guard: noneConflicts: none

Records in this identity

TPATPA-61209Isabella Rede1960-09-07Scored 0.98
TPATPA-61210Isabella Reed1960-09-07Scored 0.99
ENRENR-133220Isaballa Reed1960-09-07Scored 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3973dd632d03
Escalated CLM-425392, top score 0.75, candidates MBR-037479

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Isabella ReedMBR-037479, score 0.75, 3 recordsLinkConfirm as a distinct identityCLM-425392 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-83315
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-043152
Opened: 2026-10-19 19:54:36
Top score: 0.75