Steward case

CASE-002284

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-48744workflow paused, state held

Side-by-side comparison

Incoming CLM-402493 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-402493incoming	#1MBR-018487Mei Torrs 0.831 rec. Best evidence: NameDate of birth	#2MBR-044245Mei Torres 0.831 rec. Best evidence: NameDate of birth
Name	Mei Torres	Mei Torrs	Mei G Torres
Date of birth	1955-05-20	1955-05-20	1955-05-20
Member ID	UHC-14646-55	—	—
SSN	•••-••-1207	—	—
Phone	—	—	2147934215
Email	mei.torres38@aol.com	—	—
Address	— null	2474 Harbor Blvd	6149 Central Ave
City / state / ZIP	— null, -, N/A	Mesa, AZ, 85278	Austin, TX, 78736
Group	— NULL	GRP-2394	—
Plan	CHOICE-PLUS-PPO	—	—
Sources, records	CLM1 record	TPA ×11 record	PRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018487Mei Torrs0.83

Matched against TPA-51061, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.98	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-51061Mei Torrs1955-05-20Single record 1.00

▶#2MBR-044245Mei Torres0.83

Matched against PRV-20725, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-20725Mei Torres1955-05-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:551ebb913d8c
Escalated CLM-402493, top score 0.83, candidates MBR-018487, MBR-044245

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Mei TorrsMBR-018487, score 0.83, 1 recordLinkLink to Mei TorresMBR-044245, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-402493 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-48744
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-031929
Opened: 2026-10-22 12:43:43
Top score: 0.83