Steward case

CASE-002316

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-11241workflow paused, state held

Side-by-side comparison

Incoming CLM-425344 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-425344incoming	#1MBR-009914Lawrence Gutierrez 0.831 rec. Best evidence: NameDate of birth	#2MBR-017425Lawrence Gutierrez 0.832 rec. Best evidence: NameDate of birth
Name	Lawrence Gutierrez	Lawrence Gutierrez	Lawrence U Gutierrez
Date of birth	1960-06-19	1960-06-19	1960-06-19
Member ID	—	—	UHC-20067-85
SSN	— •••-••--	—	•••-••-3926
Phone	—	—	8499569159
Email	— N/A	—	lawrence.gutierrez58@gmail.com
Address	— UNKNOWN	—	7369 Forest Ave
City / state / ZIP	— N/A, NULL, null	—	Dallas, TX
Group	GRP-3372	GRP-3372	GRP-3372
Plan	SELECT-EPO	SELECT-EPO	SELECT-EPO
Sources, records	CLM1 record	CLM ×11 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009914Lawrence Gutierrez0.83

Matched against CLM-425343, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-425343Lawrence Gutierrez1960-06-19Single record 1.00

▶#2MBR-017425Lawrence Gutierrez0.83

Matched against CLM-425345, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-425345Lawrence Gutierrez1960-06-19Rule 0.97
ENRENR-133166Lawrence Gutierrez1960-06-19Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39abe4a99d40
Escalated CLM-425344, top score 0.83, candidates MBR-009914, MBR-017425

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Lawrence GutierrezMBR-009914, score 0.83, 1 recordLinkLink to Lawrence GutierrezMBR-017425, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-425344 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-11241
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-009915
Opened: 2026-10-19 19:54:36
Top score: 0.83