Steward queue/CASE-002328
Steward case

CASE-002328

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-80928workflow paused, state held

Side-by-side comparison

Incoming CLM-416638 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416638incoming
#1MBR-009952Carlos Ford
0.833 rec.
Best evidence: NameDate of birth
NameCerlos FordCarlos Ford
Date of birth1973-06-221973-06-22
Member ID—UHC-51499-08
SSN—
•••-••--
•••-••-8864
Phone—
NULL
8544796446
Email—
null
—
Address—3488 Palm Dr
City / state / ZIP—
N/A, -, N/A
Tucson, AZ, 85712
Group—
-
GRP-9577
PlanOPTIONS-PPO—
Sources, recordsCLM1 recordCLM ×1PRV ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009952Carlos Ford0.83
Matched against CLM-416637, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bb467fd01c
    Escalated CLM-416638, top score 0.83, candidates MBR-009952

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-80928
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042527
Opened
2026-10-19 19:54:36
Top score
0.83