Steward queue/CASE-002333
Steward case

CASE-002333

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-63787workflow paused, state held

Side-by-side comparison

Incoming CLM-429648 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429648incoming
#1MBR-009973Kenneth Cox
0.833 rec.
Best evidence: NameDate of birth
NameKenneth CoxKenneth Cox
Date of birth1953-06-171953-06-17
Member ID—
NULL
UHC-45864-37
SSN—
•••-••-null
—
Phone—
null
3216387904
Email—kenneth.cox@outlook.com
Address—
null
3484 Maple Ave
City / state / ZIP—
null
Glendale, AZ, 85331
GroupGRP-2620GRP-2620
Plan——
Sources, recordsCLM1 recordCLM ×1PRV ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009973Kenneth Cox0.83
Matched against CLM-429647, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55e1a3b3fca9
    Escalated CLM-429648, top score 0.83, candidates MBR-009973

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-63787
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037508
Opened
2026-10-22 12:43:43
Top score
0.83