Steward case

CASE-002343

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-11360workflow paused, state held

Side-by-side comparison

Incoming CLM-400017 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-400017incoming	#1MBR-018208Nancy Campbell 0.832 rec. Best evidence: NameDate of birth
Name	Nancy Campbell	Nancy O Campbell
Date of birth	1991-05-20 05/20/1991	1991-05-20
Member ID	—	UHC-10392-04
SSN	— •••-••-NULL	•••-••-4605
Phone	— N/A	7332381159
Email	— N/A	nancy.campbell16@gmail.com
Address	—	3517 Baseline Rd
City / state / ZIP	— N/A, NULL	Jacksonville, FL, 32266
Group	— NULL	GRP-5012
Plan	— null	MEDICARE-ADV-B
Sources, records	CLM1 record	ENR ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018208Nancy Campbell0.83

Matched against ENR-100026, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-100026Nancy Campbell1991-05-20Scored 1.00
PRVPRV-20007Nancy Campbell1991-05-20Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:391c4fe47b96
Escalated CLM-400017, top score 0.83, candidates MBR-018208

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Nancy CampbellMBR-018208, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-400017 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-11360
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-010007
Opened: 2026-10-19 19:54:36
Top score: 0.83