Steward queue/CASE-002352
Steward case

CASE-002352

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-11454workflow paused, state held

Side-by-side comparison

Incoming TPA-63837 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-63837incoming
#1MBR-023444Rachel Nichols
0.833 rec.
Best evidence: NameDate of birth
NameRachel NicholsRachel O Nichols
Date of birth1970-07-06
06-07-1970
1970-07-06
Member ID—UHC-39062-02
SSN—•••-••-8690
Phone—
null
6194396351
Email—
null
rachel.nichols@outlook.com
Address—
N/A
4830 Sunset Blvd
City / state / ZIP—
null, N/A
Tucson, AZ, 85725
Group—GRP-6514
PlanCORE-HMOCORE-HMO
Sources, recordsTPA1 recordCLM ×1ENR ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-023444Rachel Nichols0.83
Matched against CLM-431340, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554c8f34c296
    Escalated TPA-63837, top score 0.83, candidates MBR-023444

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-11454
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-010083
Opened
2026-10-22 12:43:43
Top score
0.83