Steward case

CASE-002369

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-11593workflow paused, state held

Side-by-side comparison

Incoming TPA-56504 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-56504incoming	#1MBR-034890Brenda Singh 0.832 rec. Best evidence: NameDate of birth	#2MBR-044442Brenda Singh 0.631 rec. Best evidence: Name
Name	Brenda Singh	Brenda H Singh	Brenda Q Singh
Date of birth	1973-12-05	1973-12-05	1981-12-05
Member ID	— N/A	UHC-47269-68	UHC-46582-51
SSN	— •••-••-null	—	•••-••-2645
Phone	—	2684378600	8566195540
Email	— -	brenda.singh@proton.me	brenda.singh7@icloud.com
Address	—	1625 Lake View Rd	996 Cedar Ln
City / state / ZIP	— N/A, -	Seattle, WA, 98123	Minneapolis, MN, 55449
Group	— UNKNOWN	GRP-6353	GRP-8809
Plan	MEDICARE-ADV-B	MEDICARE-ADV-B	CORE-HMO
Sources, records	TPA1 record	CLM ×1ENR ×12 records	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034890Brenda Singh0.83

Matched against CLM-414761, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-414761Brenda Singh1973-12-05Rule 0.99
ENRENR-119416Brenda Singh1973-12-05Rule 0.99

▶#2MBR-044442Brenda Singh0.63

Matched against ENR-101613, 2 fields compared, weighted score 0.625

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	0.25	3	50%	month_day

Guard: noneConflicts: none

Records in this identity

ENRENR-101613Brenda Singh1981-12-05Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3904d298d7a9
Escalated TPA-56504, top score 0.83, candidates MBR-034890, MBR-044442

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Brenda SinghMBR-034890, score 0.83, 2 recordsLinkLink to Brenda SinghMBR-044442, score 0.63, 1 recordLinkConfirm as a distinct identityTPA-56504 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-11593
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-010197
Opened: 2026-10-19 19:54:36
Top score: 0.83