Steward queue/CASE-002374
Steward case

CASE-002374

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-24331workflow paused, state held

Side-by-side comparison

Incoming TPA-63839 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-63839incoming
#1MBR-044001Tyelr Ortiz
0.831 rec.
Best evidence: NameDate of birth
#2MBR-036254Tyler Ortiz
0.751 rec.
Best evidence: Name
NameTyler OrtizTyelr OrtizTyler M Ortiz
Date of birth1976-09-091976-09-091975-09-09
Member ID—
-
UHC-19323-44—
SSN•••-••-8748——
Phone—46745872234674587223
Emailtyler.ortiz1@gmail.com——
Address9412 Highland Ave Apt 29
9412 HIGHLAND AVENUE Apt 29
——
City / state / ZIPSan Antonio, TX, 78265
SAN ANTONIO, tx , 78265
——
Group—GRP-5236—
Plan—
UNKNOWN
NAVIGATE-HMONAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×11 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044001Tyelr Ortiz0.83
Matched against CLM-431346, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-431346Tyelr Ortiz1976-09-09Single record 1.00
▶#2MBR-036254Tyler Ortiz0.75
Matched against CLM-431347, 2 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-431347Tyler Ortiz1975-09-09Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b27bea5c4c
    Escalated TPA-63839, top score 0.83, candidates MBR-044001, MBR-036254

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-24331
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019315
Opened
2026-10-19 19:54:36
Top score
0.83