Steward queue/CASE-002391
Steward case

CASE-002391

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-70933workflow paused, state held

Side-by-side comparison

Incoming CLM-403683 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403683incoming
#1MBR-044070Rachel Fernandez
0.832 rec.
Best evidence: NameDate of birth
NameRachel K FernandezRachel K Fernandez
Date of birth1965-06-19
Jun 19, 1965
1965-06-19
Member ID—
UNKNOWN
—
SSN•••-••-4485—
Phone—4387420693
Emailrachel.fernandez34@icloud.com—
Address—2170 Hillcrest Rd
City / state / ZIP—
N/A, , NULL
Sacramento, CA, 95830
GroupGRP-7830—
PlanMEDICARE-ADV-A—
Sources, recordsCLM1 recordTPA ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044070Rachel Fernandez0.83
Matched against TPA-51596, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-51596Rachel Fernandez1965-06-19Scored 1.00
  • PRVPRV-21034Rachel Fernandez1965-06-19Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:556eb4b582e0
    Escalated CLM-403683, top score 0.83, candidates MBR-044070

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-70933
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039802
Opened
2026-10-22 12:43:43
Top score
0.83