Steward case

CASE-002392

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-18972workflow paused, state held

Side-by-side comparison

Incoming CLM-429233 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-429233incoming	#1MBR-021349Natalie Bennett 0.832 rec. Best evidence: NameDate of birth
Name	Natalie Bennett	Natalie Bennett
Date of birth	1981-07-06	1981-07-06
Member ID	— UNKNOWN	UHC-11118-67
SSN	•••-••-8958	—
Phone	— -	3464596515
Email	— N/A	—
Address	— NULL	2327 Palm Dr Apt 34
City / state / ZIP	— null, NULL	Nashville, TN, 37258
Group	GRP-3291	GRP-3291
Plan	MEDICARE-ADV-B	MEDICARE-ADV-B
Sources, records	CLM1 record	CLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021349Natalie Bennett0.83

Matched against CLM-429235, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-429235Natalie Bennett1981-07-06Scored 1.00
CLMCLM-429234Natalie Bennett1981-07-06Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55dbbb5df375
Escalated CLM-429233, top score 0.83, candidates MBR-021349

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Natalie BennettMBR-021349, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-429233 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-18972
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-015702
Opened: 2026-10-22 12:43:43
Top score: 0.83