Steward queue/CASE-002399
Steward case

CASE-002399

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-11762workflow paused, state held

Side-by-side comparison

Incoming CLM-405209 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405209incoming
#1MBR-028184Beverly Montgomery
0.832 rec.
Best evidence: NamePhone
NameBeverly MntgomeryBeverly Montgomery
Date of birth1940-05-171940-05-17
Member ID—
null
UHC-55657-24
SSN—•••-••-4340
Phone7337623845
17337623845
7337623845
Email—beverly.montgomery71@gmail.com
Address—820 Lake View Rd
City / state / ZIP—
null, -, null
Tempe, AZ, 85200
GroupGRP-8064GRP-8064
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028184Beverly Montgomery0.83
Matched against ENR-106821, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3916f3556427
    Escalated CLM-405209, top score 0.83, candidates MBR-028184

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-11762
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-010332
Opened
2026-10-19 19:54:36
Top score
0.83