Steward case

CASE-002402

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-63385workflow paused, state held

Side-by-side comparison

Incoming CLM-426396 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-426396incoming	#1MBR-010337Juan Santos 0.831 rec. Best evidence: NameDate of birth	#2MBR-028197Juan Santos 0.831 rec. Best evidence: NameDate of birth
Name	Jan Santos	Juan Santos	Juan Santos
Date of birth	1966-06-17	1966-06-17	1966-06-17
Member ID	UHC-52788-39	—	—
SSN	— •••-••-null	—	•••-••-8902
Phone	2023610825	—	—
Email	—	—	—
Address	— N/A	—	963 Willow Ct
City / state / ZIP	— UNKNOWN	—	Miami, FL, 33137
Group	GRP-6069	GRP-6069	—
Plan	SELECT-EPO	—	—
Sources, records	CLM1 record	CLM ×11 record	CLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010337Juan Santos0.83

Matched against CLM-426398, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.97	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-426398Juan Santos1966-06-17Single record 1.00

▶#2MBR-028197Juan Santos0.83

Matched against CLM-426397, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.97	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-426397Juan Santos1966-06-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55db16119a89
Escalated CLM-426396, top score 0.83, candidates MBR-010337, MBR-028197

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Juan SantosMBR-010337, score 0.83, 1 recordLinkLink to Juan SantosMBR-028197, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-426396 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-63385
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-037370
Opened: 2026-10-22 12:43:43
Top score: 0.83