Steward case

CASE-002408

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-27914workflow paused, state held

Side-by-side comparison

Incoming CLM-432637 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-432637incoming	#1MBR-010364Joan Silva 0.832 rec. Best evidence: NameDate of birth	#2MBR-025303Joan Silva 0.831 rec. Best evidence: NameDate of birth
Name	Joan Silva	Joan N Silva	Joan Silva
Date of birth	1968-06-25	1968-06-25	1968-06-25
Member ID	— null	UHC-84623-38	—
SSN	— •••-••-N/A	•••-••-6870	—
Phone	— UNKNOWN	7258589637	—
Email	—	joan.silva23@aol.com	—
Address	— N/A	5289 Mountain View Dr	—
City / state / ZIP	— NULL	Columbus, OH, 43287	—
Group	GRP-5187	GRP-5187	—
Plan	— N/A	SELECT-EPO	—
Sources, records	CLM1 record	ENR ×1CLM ×12 records	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010364Joan Silva0.83

Matched against ENR-142833, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-142833Joan Silva1968-06-25Rule 0.99
CLMCLM-432636Joan Silva1968-06-25Rule 0.99

▶#2MBR-025303Joan Silva0.83

Matched against TPA-64391, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-64391Joan Silva1968-06-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:391db514c01d
Escalated CLM-432637, top score 0.83, candidates MBR-010364, MBR-025303

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Joan SilvaMBR-010364, score 0.83, 2 recordsLinkLink to Joan SilvaMBR-025303, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-432637 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-27914
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-021539
Opened: 2026-10-19 19:54:36
Top score: 0.83