Steward case

CASE-002412

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-48125workflow paused, state held

Side-by-side comparison

Incoming CLM-419069 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-419069incoming	#1MBR-010397Christine Banks 0.834 rec. Best evidence: NameDate of birth
Name	Christine Banks Banks, Christine	Christine Banks
Date of birth	1957-10-20	1957-10-20
Member ID	— -	UHC-95380-74
SSN	—	•••-••-3723
Phone	— UNKNOWN	2462499743
Email	— UNKNOWN	christine.banks86@yahoo.com
Address	— N/A	1950 Valley View Dr
City / state / ZIP	— NULL, null	Tempe, AZ, 85220
Group	— N/A	GRP-1517
Plan	—	NAVIGATE-HMO
Sources, records	CLM1 record	ENR ×2CLM ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010397Christine Banks0.83

Matched against ENR-125144, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-125144Christine Banks1957-10-20Scored 1.00
CLMCLM-419068Christine Banks1957-10-20Scored 1.00
CLMCLM-419070Christine Banks1957-10-20Scored 1.00
ENRENR-125143Christine Banks1957-10-20Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:5562cffb0f9a
Escalated CLM-419069, top score 0.83, candidates MBR-010397

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Christine BanksMBR-010397, score 0.83, 4 recordsLinkConfirm as a distinct identityCLM-419069 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-48125
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-031651
Opened: 2026-10-22 12:43:43
Top score: 0.83