Steward queue/CASE-002420
Steward case

CASE-002420

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-21690workflow paused, state held

Side-by-side comparison

Incoming CLM-431181 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431181incoming
#1MBR-043491Deebra Bennett
0.831 rec.
Best evidence: NameDate of birth
#2MBR-045896Debra Bennett
0.831 rec.
Best evidence: NameDate of birth
NameDebra K Bennett
debra K. bennett
Deebra BennettDebra Bennett
Date of birth1984-09-061984-09-061984-09-06
Member IDUHC-69762-74——
SSN•••-••-6614——
Phone9162406513
916-240-6513
——
Email——debra.bennett@gmail.com
Address—
null
4676 River Rd5322 Indian School Rd
City / state / ZIP—
UNKNOWN
Minneapolis, MN, 55409Columbus, OH, 43291
GroupGRP-6938——
PlanMEDICARE-ADV-BMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordTPA ×11 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043491Deebra Bennett0.83
Matched against TPA-63780, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-63780Deebra Bennett1984-09-06Single record 1.00
▶#2MBR-045896Debra Bennett0.83
Matched against TPA-63779, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-63779Debra Bennett1984-09-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c2d2c749a0
    Escalated CLM-431181, top score 0.83, candidates MBR-043491, MBR-045896

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-21690
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017570
Opened
2026-10-19 19:54:36
Top score
0.83