Steward queue/CASE-002421
Steward case

CASE-002421

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-84716workflow paused, state held

Side-by-side comparison

Incoming TPA-63780 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-63780incoming
#1MBR-017570Debra Bennett
0.831 rec.
Best evidence: NameDate of birth
#2MBR-045896Debra Bennett
0.741 rec.
Best evidence: NameDate of birth
NameDeebra BennettDebra K BennettDebra Bennett
Date of birth1984-09-06
9/6/1984
1984-09-061984-09-06
Member ID—UHC-69762-74—
SSN—•••-••-6614—
Phone—
NULL
9162406513—
Email—
-
—debra.bennett@gmail.com
Address4676 River Rd—5322 Indian School Rd
City / state / ZIPMinneapolis, MN, 55409
MINNEAPOLIS, MN, 55409-9721
—Columbus, OH, 43291
Group—
-
GRP-6938—
PlanMEDICARE-ADV-BMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsTPA1 recordCLM ×11 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017570Debra Bennett0.83
Matched against CLM-431181, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-431181Debra Bennett1984-09-06Single record 1.00
▶#2MBR-045896Debra Bennett0.74
Matched against TPA-63779, 3 fields compared, weighted score 0.743
FieldSimilarityWeightShareNote
Name0.98338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity
  • TPATPA-63779Debra Bennett1984-09-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3912315d485f
    Escalated TPA-63780, top score 0.83, candidates MBR-017570, MBR-045896

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-84716
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043491
Opened
2026-10-19 19:54:36
Top score
0.83