Steward case

CASE-002424

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-58120workflow paused, state held

Side-by-side comparison

Incoming CLM-432158 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-432158incoming	#1MBR-010445Amber Greene 0.813 rec. Best evidence: NameSSN (last four)PhoneAddress
Name	Amber A Greene AMBER A. GREENE	Amber A Greene
Date of birth	1989-06-27 27-06-1989	1990-06-27
Member ID	—	UHC-89256-42
SSN	•••-••-3513	•••-••-3513
Phone	2667403546 (266) 740-3546	2667403546
Email	— UNKNOWN	amber.greene43@gmail.com
Address	239 Oak St 239 Oak Street	9432 Park Pl
City / state / ZIP	Scottsdale, AZ, 85290 Scottsdale, AZ, 85290-2447	San Antonio, TX, 78204
Group	— UNKNOWN	GRP-3944
Plan	— NULL	OPTIONS-PPO
Sources, records	CLM1 record	CLM ×1ENR ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010445Amber Greene0.81

Matched against CLM-432159, 5 fields compared, weighted score 0.813

Field	Similarity	Weight	Share	Note
Name	1.00	3	25%
Date of birth	0.25	3	25%	month_day
SSN (last four)	1.00	2.5	21%
Phone	1.00	1.5	13%
Address	1.00	2	17%	exact

Guard: noneConflicts: none

Records in this identity

CLMCLM-432159Amber Greene1990-06-27Rule 0.99
ENRENR-142246Amer Greene1990-06-27Rule 0.99
TPATPA-64204Amber Greene1990-06-27Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39e5099c0c07
Escalated CLM-432158, top score 0.81, candidates MBR-010445

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Amber GreeneMBR-010445, score 0.81, 3 recordsLinkConfirm as a distinct identityCLM-432158 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-58120
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-035557
Opened: 2026-10-19 19:54:36
Top score: 0.81