Steward case

CASE-002431

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-67286workflow paused, state held

Side-by-side comparison

Incoming TPA-62208 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-62208incoming	#1MBR-010991Jordan Banks 0.833 rec. Best evidence: NameDate of birth	#2MBR-023804Jordan Banks 0.831 rec. Best evidence: NameDate of birth
Name	Jordan Banks	Jordan Banks	Jordan Banks
Date of birth	1980-04-06	1980-04-06	1980-04-06
Member ID	— null	UHC-52328-19	—
SSN	— •••-••--	•••-••-0854	—
Phone	—	2035825625	—
Email	— UNKNOWN	—	—
Address	— N/A	8932 Elm St	—
City / state / ZIP	— null, null	Charlotte, NC, 28211	—
Group	— null	GRP-9080	GRP-9080
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	TPA1 record	PRV ×1CLM ×23 records	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010991Jordan Banks0.83

Matched against PRV-28095, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-28095Jordan Banks1980-04-06Scored 1.00
CLMCLM-427630Jordan Banks1980-04-06Scored 1.00
CLMCLM-427629Jordan Banks1980-04-06Scored 1.00

▶#2MBR-023804Jordan Banks0.83

Matched against TPA-62207, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-62207Jordan Banks1980-04-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3916d79d3c50
Escalated TPA-62208, top score 0.83, candidates MBR-010991, MBR-023804

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Jordan BanksMBR-010991, score 0.83, 3 recordsLinkLink to Jordan BanksMBR-023804, score 0.83, 1 recordLinkConfirm as a distinct identityTPA-62208 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-67286
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-038689
Opened: 2026-10-19 19:54:36
Top score: 0.83