Steward queue/CASE-002434
Steward case

CASE-002434

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-35475workflow paused, state held

Side-by-side comparison

Incoming CLM-405929 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405929incoming
#1MBR-024184Julie Peters
0.832 rec.
Best evidence: NameDate of birth
NameJulie PetersJulie Peters
Date of birth1990-03-151991-03-15
Member ID—
-
UHC-18844-54
SSN—•••-••-9687
Phone—9288657775
Email—
NULL
—
Address—
NULL
7872 Camelback Rd
City / state / ZIP—
N/A, UNKNOWN, UNKNOWN
San Antonio, TX
Group—GRP-6493
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024184Julie Peters0.83
Matched against CLM-405928, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55fedf641c3d
    Escalated CLM-405929, top score 0.83, candidates MBR-024184

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-35475
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025760
Opened
2026-10-22 12:43:43
Top score
0.83