Steward queue/CASE-002453
Steward case

CASE-002453

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-75565workflow paused, state held

Side-by-side comparison

Incoming CLM-413077 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413077incoming
#1MBR-010637Cheryl Ray
0.832 rec.
Best evidence: NameDate of birth
NameCheryl K Ray
Cheryl K. Ray
Cheryl K Ray
Date of birth1946-11-051946-11-05
Member ID—
UNKNOWN
UHC-15687-67
SSN—•••-••-7710
Phone—
UNKNOWN
7877635985
Email—
null
cheryl.ray78@aol.com
Address—2287 Elm St
City / state / ZIP—
NULL
San Antonio, TX
GroupGRP-3415GRP-3415
Plan—
null
MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010637Cheryl Ray0.83
Matched against ENR-117171, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:551642a34dc6
    Escalated CLM-413077, top score 0.83, candidates MBR-010637

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-75565
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041127
Opened
2026-10-22 12:43:43
Top score
0.83