Steward queue/CASE-002460
Steward case

CASE-002460

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-35234workflow paused, state held

Side-by-side comparison

Incoming TPA-52757 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52757incoming
#1MBR-019447William Stewart
0.834 rec.
Best evidence: NameDate of birth
#2MBR-038495Linda Stewart
0.662 rec.
Best evidence: none ≥ 0.90
NameWilliam StewartWilliam StewartLinda I Stewart
Date of birth1976-08-11
8/11/1976
1976-08-111976-03-11
Member ID—
N/A
UHC-87792-82UHC-40910-55
SSN—
•••-••--
—•••-••-8886
Phone—21980796072859938775
Email—
UNKNOWN
william.stewart@outlook.comlinda.stewart@icloud.com
Address—7629 Ridge Rd3321 Valley View Dr
City / state / ZIP—
NULL,
Tampa, FL, 33650Minneapolis, MN, 55411
GroupGRP-6305GRP-6305GRP-5544
Plan—MEDICARE-ADV-ACORE-HMO
Sources, recordsTPA1 recordCLM ×2ENR ×1TPA ×14 recordsTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019447William Stewart0.83
Matched against CLM-406207, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-038495Linda Stewart0.66
Matched against TPA-61441, 2 fields compared, weighted score 0.663
FieldSimilarityWeightShareNote
Name0.83350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3957f6ecfb24
    Escalated TPA-52757, top score 0.83, candidates MBR-019447, MBR-038495

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-35234
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025637
Opened
2026-10-19 19:54:36
Top score
0.83