Steward case

CASE-002464

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-82386workflow paused, state held

Side-by-side comparison

Incoming CLM-431672 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-431672incoming	#1MBR-022760Jacqueline Singh 0.834 rec. Best evidence: Date of birth
Name	Jaackie Singh	Jacqueline Singh
Date of birth	2006-02-07	2006-02-07
Member ID	— null	UHC-97988-09
SSN	— •••-••--	•••-••-1645
Phone	—	5796103169
Email	— UNKNOWN	—
Address	—	4215 Church St
City / state / ZIP	— NULL, UNKNOWN, N/A	Tampa, FL, 33693
Group	GRP-1812	GRP-1812
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	CLM1 record	CLM ×2TPA ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022760Jacqueline Singh0.83

Matched against CLM-431673, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.89	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-431673Jacqueline Singh2006-02-07Scored 1.00
CLMCLM-431671Jacqueline Singh2006-02-07Scored 1.00
TPATPA-63984Jacqueline Singh2006-02-07Scored 1.00
ENRENR-141570Jacqueline Singh2006-02-07Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39a3824be061
Escalated CLM-431672, top score 0.83, candidates MBR-022760

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Jacqueline SinghMBR-022760, score 0.83, 4 recordsLinkConfirm as a distinct identityCLM-431672 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

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Checkpoint: ckpt-run-mvfoap9e-82386
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-042913
Opened: 2026-10-19 19:54:36
Top score: 0.83