Steward queue/CASE-002476
Steward case

CASE-002476

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-26969workflow paused, state held

Side-by-side comparison

Incoming TPA-60252 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60252incoming
#1MBR-010729Thomas Gibson
0.833 rec.
Best evidence: NameDate of birth
NameThomas GibsonThomas B Gibson
Date of birth2007-04-20
04/20/07
2007-04-20
Member ID—UHC-43316-31
SSN—•••-••-0001
Phone—
-
8816368275
Email—
N/A
thomas.gibson@proton.me
Address—8914 Elm St
City / state / ZIP—
-, N/A
Sacramento, CA, 95879
GroupGRP-9930GRP-9930
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010729Thomas Gibson0.83
Matched against CLM-423302, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5567d81e6224
    Escalated TPA-60252, top score 0.83, candidates MBR-010729

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-26969
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-020973
Opened
2026-10-22 12:43:43
Top score
0.83