Steward queue/CASE-002482
Steward case

CASE-002482

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-69822workflow paused, state held

Side-by-side comparison

Incoming CLM-426665 against 3 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426665incoming
#1MBR-010751Roger Banks
0.833 rec.
Best evidence: NameDate of birth
#2MBR-039899Olivia Banks
0.641 rec.
Best evidence: none ≥ 0.90
#3MBR-043772Olivia Banks
0.641 rec.
Best evidence: none ≥ 0.90
NameRoger BanksRoger W BanksOlivia P BanksOlivia Banks
Date of birth1974-05-261974-05-261974-05-061974-05-06
Member ID—
NULL
UHC-95733-48UHC-70286-03—
SSN—
•••-••--
—•••-••-9959—
Phone—54580520544857313308—
Email—
N/A
—olivia.banks31@hotmail.com—
Address—
UNKNOWN
4937 Sage Ct6119 Bayshore Dr—
City / state / ZIP—
null, NULL
Scottsdale, AZ, 85262Orlando, FL, 32823—
Group—
N/A
—GRP-0373—
PlanMEDICARE-ADV-BMEDICARE-ADV-BNAVIGATE-HMO—
Sources, recordsCLM1 recordTPA ×2CLM ×13 recordsENR ×11 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010751Roger Banks0.83
Matched against TPA-61778, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-039899Olivia Banks0.64
Matched against ENR-111288, 2 fields compared, weighted score 0.641
FieldSimilarityWeightShareNote
Name0.78350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-111288Olivia Banks1974-05-06Single record 1.00
▶#3MBR-043772Olivia Banks0.64
Matched against TPA-53765, 2 fields compared, weighted score 0.641
FieldSimilarityWeightShareNote
Name0.78350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • TPATPA-53765Olivia Banks1974-05-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c935e7dd3d
    Escalated CLM-426665, top score 0.83, candidates MBR-010751, MBR-039899, MBR-043772

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-69822
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039466
Opened
2026-10-19 19:54:36
Top score
0.83