Steward case

CASE-002484

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-71246workflow paused, state held

Side-by-side comparison

Incoming ENR-111288 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	ENRENR-111288incoming	#1MBR-043772Olivia Banks 0.831 rec. Best evidence: NameDate of birth	#2MBR-039466Roger Banks 0.641 rec. Best evidence: none ≥ 0.90
Name	Olivia P Banks	Olivia Banks	Roger Banks
Date of birth	1974-05-06	1974-05-06	1974-05-26
Member ID	UHC-70286-03	—	—
SSN	•••-••-9959	—	—
Phone	4857313308	—	—
Email	olivia.banks31@hotmail.com	—	—
Address	6119 Bayshore Dr	—	—
City / state / ZIP	Orlando, FL, 32823 ORLANDO, Florida, 32823-2460	—	—
Group	GRP-0373	—	—
Plan	NAVIGATE-HMO	—	MEDICARE-ADV-B
Sources, records	ENR1 record	TPA ×11 record	CLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043772Olivia Banks0.83

Matched against TPA-53765, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-53765Olivia Banks1974-05-06Single record 1.00

▶#2MBR-039466Roger Banks0.64

Matched against CLM-426665, 2 fields compared, weighted score 0.641

Field	Similarity	Weight	Share	Note
Name	0.78	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

CLMCLM-426665Roger Banks1974-05-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39b8354f38ec
Escalated ENR-111288, top score 0.83, candidates MBR-043772, MBR-039466

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Olivia BanksMBR-043772, score 0.83, 1 recordLinkLink to Roger BanksMBR-039466, score 0.64, 1 recordLinkConfirm as a distinct identityENR-111288 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-71246
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-039899
Opened: 2026-10-19 19:54:36
Top score: 0.83