Steward queue/CASE-002488
Steward case

CASE-002488

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-86764workflow paused, state held

Side-by-side comparison

Incoming TPA-57720 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-57720incoming
#1MBR-042454Santiago Romero
0.833 rec.
Best evidence: NameDate of birth
#2MBR-025695Benjamin Romero
0.692 rec.
Best evidence: none ≥ 0.90
NameSantiago RomeroSantiago RomeroBenjamin Romero
Date of birth1978-11-20
11/20/78
1978-11-201978-11-02
Member ID—
null
UHC-67527-13UHC-88365-92
SSN—
•••-••-N/A
•••-••-0442•••-••-5708
Phone—88297237932784441378
Email—
-
santiago.romero29@proton.mebenjamin.romero32@aol.com
Address—
NULL
2666 Forest Ave614 Main St Apt 8
City / state / ZIP—
-, N/A
Houston, TX, 77076Los Angeles, CA, 90017
GroupGRP-3967GRP-3967GRP-5377
PlanNAVIGATE-HMONAVIGATE-HMONAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×1TPA ×1PRV ×13 recordsCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042454Santiago Romero0.83
Matched against CLM-417457, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-417457Santiago Romero1978-11-20Scored 1.00
  • TPATPA-57721Santiago Romero1978-11-20Scored 1.00
  • PRVPRV-25174Santiago Romero1978-11-20Scored 1.00
▶#2MBR-025695Benjamin Romero0.69
Matched against CLM-404270, 2 fields compared, weighted score 0.694
FieldSimilarityWeightShareNote
Name0.79350%
Date of birth0.60350%transposition
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390f584723ad
    Escalated TPA-57720, top score 0.83, candidates MBR-042454, MBR-025695

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-86764
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043952
Opened
2026-10-19 19:54:36
Top score
0.83