Steward queue/CASE-002496
Steward case

CASE-002496

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-84516workflow paused, state held

Side-by-side comparison

Incoming CLM-403526 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403526incoming
#1MBR-037055Jakc Gibson
0.831 rec.
Best evidence: Date of birth
NameJack GibsonJakc Gibson
Date of birth1939-09-24
19390924
1939-09-24
Member ID—UHC-51781-73
SSN•••-••-2728—
Phone2997507649
(299) 750-7649
—
Email—
-
—
Address—
-
8712 Apache Blvd
City / state / ZIP—
N/A, -, N/A
Scottsdale, AZ, 85235
Group—GRP-6325
PlanSELECT-EPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037055Jakc Gibson0.83
Matched against TPA-51536, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.82350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-51536Jakc Gibson1939-09-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3910226cb4b7
    Escalated CLM-403526, top score 0.83, candidates MBR-037055

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-84516
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043433
Opened
2026-10-19 19:54:36
Top score
0.83