Steward queue/CASE-002497
Steward case

CASE-002497

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-52418workflow paused, state held

Side-by-side comparison

Incoming CLM-416230 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416230incoming
#1MBR-010811Lerry Richardson
0.832 rec.
Best evidence: Name
#2MBR-014850Larry Richardson
0.833 rec.
Best evidence: NamePhone
NameLarry RichardsonLerry S RichardsonLarry Z Richardson
Date of birth—
1960-89-23
1992-01-081968-09-23
Member ID—
NULL
UHC-30947-57UHC-86546-97
SSN—
•••-••-N/A
•••-••-3802•••-••-3605
Phone9896256904
989-625-6904
40182022699896256904
Email———
Address—
NULL
8965 Palm Dr397 Oak St
City / state / ZIP—
null, UNKNOWN
Phoenix, AZ, 85094Orlando, FL, 32811
Group—
UNKNOWN
GRP-5555GRP-9772
Plan—
-
MEDICARE-ADV-ANAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 recordsENR ×1PRV ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-010811Lerry Richardson0.83
Matched against ENR-100801, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.953100%
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-014850Larry Richardson0.83
Matched against ENR-121370, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e029b6b80b
    Escalated CLM-416230, top score 0.83, candidates MBR-010811, MBR-014850

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-52418
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033368
Opened
2026-10-19 19:54:36
Top score
0.83